Transcription of Partner Support Service Overview Guide - Cisco
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Partner Support Service Overview Guide - Cisco
Pre S Partner Support Service Overview Guide Assisting Partners with Implementation September 2016 version This document is Cisco confidential, for Cisco Field and Partner use only. Not for public distribution 2013 Cisco Systems, Inc. All rights reserved. | This document is Cisco Confidential. For Cisco Field and Channel Partner use only. Not for public distribution. Page 2 of 21 Topic Snapshot This Partner Support Service high level implementation Overview is for: Sales Operations Account managers Deployment Engineers (as an introduction) Operations (as an introduction) About the Guide This Guide presents resources to help you implement your company branded collaborative Support and/or managed Service contracts under the Cisco Partner Support Service offering tha
Eligibility You can access Cisco PSS service levels if you have: Completed the CSPP onboarding process. Satisfied all eligibility criteria. Refer to the Build Your Service Portfolio on Partner Central for specific eligibility requirements. Quote & Order The ordering experience should be similar to what you experience today.
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