Transcription of PATIENT-CENTRED CARE: IMPROVING QUALITY …
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PATIENT-CENTRED CARE: IMPROVING QUALITY …
PATIENT-CENTRED care : IMPROVING QUALITY AND SAFETY BY FOCUSING care ON patients AND CONSUMERS Discussion paper Draft for public consultation September 2010 This discussion paper is available on the website of the Australian Commission on Safety and QUALITY in health care (ACSQHC), The ACSQHC will be accepting written submissions up to 17 December 2010. Submissions marked Patient- and Consumer- centred care should be forwarded to: GPO Box 5480 Or emailed to: SYDNEY NSW 2001 Please be aware that in order to ensure transparency and promote a robust discussion, all submissions will be published on the ACSQHC website, including the names of individuals or organisations making the submission. The ACSQHC will consider requests to withhold the contents of any submissions made in whole or part. Acknowledgments This discussion paper is based on preliminary work undertaken on consumer engagement funded by the Australian Commission on Safety and QUALITY in health care (ACSQHC) and should be considered in the context of the ACSQHC s development of a National Safety and QUALITY Framework and the National Safety and QUALITY Healthcare Service Standards.
Contents 2 Patient-Centred Care: Improving Quality and Safety by Focusing Care on Patients and Consumers — Discussion Paper 2.4 Case study: Medical College of Georgia Health Inc, Georgia, US.....32
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