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Performance measurement applications in facilities management: An investigation into the future directionsKulatunga, U, Amaratunga, RDG, Haigh, RP and Baldry, DTitlePerformance measurement applications in facilities management: An investigation into the future directionsAuthorsKulatunga, U, Amaratunga, RDG, Haigh, RP and Baldry, DTypeConference or Workshop ItemURLThis version is available at: Date2005 USIR is a digital collection of the research output of the University of Salford. Where copyright permits, full text material held in the repository is made freely available online and can be read, downloaded and copied for non commercial private study or research purposes. Please check the manuscript for any further copyright more information, including our policy and submission procedure, pleasecontact the Repository Team at: measurement applications in FacilitiesManagement: An Investigation into the FutureDirectionsDilanthi Amaratunga, Udayangani Kulatunga & David BaldryResearch Institute for the Built and Human Environment, The University of Salford, UKAbstractFacilities Management (FM) is very frequently described as, an integrated approach tooperating, maintaining, improving and adapting the buildings and infrastructure of a
49 Performance€Measurement€Applications€in€Facilities Management:€An€Investigation€into€the€Future Directions Dilanthi€Amaratunga,€Udayangani€Kulatunga€&€David€Baldry
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