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PROCESS EVALUATION: HOW IT WORKS - ed

109 PROCESS EVALUATION: HOW IT WORKSGary Bess, , Michele King, and Pamela L. LeMaster, : PROCESS evaluation helps us to understand theplanning PROCESS . This predominantly qualitative approachexplains how and why decisions are made and activitiesundertaken. The focus includes feelings and perceptions ofprogram staff. The evaluator s ability to interpret andlongitudinally summarize the experience of program staff andcommunity members is critical. Techniques discussedinclude participant observation, content analysis, situationalanalysis, in-house surveys, and interviews. By combiningsources and methods, a fuller picture of the PROCESS exactly is PROCESS evaluation? Is it really evaluation at all?

PROCESS EVALUATION: HOW IT WORKS 111 As one CoC program staff member explains: When I think about these terms ‘qualitative research’ and ‘participant observer,’ I feel the abusive history of my people

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