Transcription of Production and Operations Management - …
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Prod 2100/2110 Introduction 0 PROD 2100 - 2110 Production and Operations Management 2004-2005 Pierre Semal Prod 2100/2110 Introduction 1 Rules of the Game Tutorials Readings Morgan, Mechanization Takes Command in Images of Organizations , Sage Press, 1986. Meal, Putting Production decisions where they belong , HBR, 1984. Zeithaml, Berry, Parasuraman, Communication and control processes in the delivery of service quality , Journal of marketing, 1988. Working Sessions: Individual Computerized Classical Manuals: commented transparencies (Culb IAG, web) exercise manual (Culb IAG, web) readings (Culb IAG) personal notes Chase and Aquilano, Production and Operations Management , Irwin (Edt). McLain, Thomas and Mazzola, Operations Management : Production of goods and services, Prentice Hall (Edt). Objectives / Exam.
Prod 2100/2110 Introduction 0 PROD 2100 - 2110 Production and Operations Management 2004-2005 Pierre Semal
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OPERATIONS MANAGEMENT, Manual of Best Management Practices For Port, Manual of Best Management Practices For Port Operations, Management, Unlocking manufacturing’s full performance, Unlocking manufacturing’s full performance potential, Manufacturing, Operations, 5S Training - Lean Manufacturing Housekeeping, JOHN Q. MANUFACTURING, The National Certificate Vocational