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QUALITY IMPROVEMENT RESEARCH Qualitative methods in ...

QUALITY IMPROVEMENT RESEARCHQ ualitative methods in RESEARCH on healthcare qualityC Pope, P van Royen, R Saf Health Care2002;11:148 152 There are no easy solutions to the problem of improvingthe QUALITY of care. RESEARCH has shown how difficult itcan be, but has failed to provide reliable and effectiveways to change services and professional performancefor the better. Much depends on the perspectives ofusers and the attitudes and behaviours of professionalsin the context of their organisations and healthcareteams. Qualitative RESEARCH offers a variety of methodsfor identifying what really matters to patients and carers,detecting obstacles to changing performance, andexplaining why IMPROVEMENT does or does not use of such methods in future studies could lead to abetter understanding of how to improve I went to see Roy Griffiths (architect of the 1984 NHSreforms and supermarket chief executive) in his office atSainsbury s and while I was talking to him his secretaryhanded him a piece of paper.

coding analysis the researcher gives consideration to the ... side effects of contraceptives was insufficient. The general practitioner was the most frequently consulted healthcare provider for the first pill prescription, but for a ... The guidelines were issued to the general practitioners and

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