Transcription of Quality management in construction projects
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Quality management in construction projects
PM World Journal Quality management in construction projects Vol. VII, Issue II February 2018 Eng. Mosab Elbashir Featured Paper 2018 Mosab Elbashir Page 1 of 10 Quality management in construction projects Eng. Mosab Elbashir MSc, PMP, CQE ASQ. Introduction The Quality as a concept has a deep root in the history, anyway the Quality profession greatly evolved after World War II when suddenly people s lives could be destroyed by poor Quality products (1). Edwards Deming one of the famous Quality expert and scholar emphasized that the keys to Quality are in management s hand. According to him 85 percent of the Quality problems are due to the system and only 15 percent are due to the employees. In other words, with a reliable system average people can achieve good results while, in the absent of the system it is difficult to achieve Quality target.
Project management body of knowledge guide (3) defines quality planning as the process of identifying quality requirements and/or standards for the projects and its deliverables and documenting how the project will demonstrate compliance with quality requirements.
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