Transcription of Quality Standards Recognising E - TheAA.com
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Hotel ServicesRecognising ExcellenceRecognising ExcellenceHotelQuality StandardsAA Hotel Services14th Floor, Fanum House, Basing View, Basingstoke, RG21 4 EAGeneral Enquiries Tel: 01256 844455 Fax: 01256 491647 Email: Sales Email: Media Limited Registered Office: Fanum House, Basing View, Basingstoke, Hampshire RG21 4EA Registered in England and Wales number: 06112600 2011 AA Media OVERALL Statutory Safety and Physical Guest Staff Reservations, prices and Reception: staff availability for guest arrival and Luggage Other - Reception/Concierge/Housekeeping ALL MEALS - DINING Quality AND Dining Restaurant Tables/table Meal Service: Breakfast Range of Food Style of OTHER Dinner: hours of Range of Menu and Food Style of Wine and wine A
4 GEnERAL OvERvIEW 1.0 GEnERAl OVERViEW 1.0 GEnERAl OVERViEW QUALITY 5 1.1 intROduCtiOn 1.2 dEtERMininG tHE StAR RAtinG 1.1.1 SERViCEd ACCOMMOdAtiOn 1.1.2 AA quAlity StAndARdS FOR HOtElS 1.1.3 diSpEnSAtiOnS An establishment will need to satisfy three elements to reach a particular star rating: 1. …
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