Transcription of Quality WBT Glossary
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Quality WBT Glossary
Quality WBT Glossary Term Definition Quality Master Plan A book by Russell, Quality Press, 1990, contact Book is out of print and no longer available except as a PDF file. acceptance criteria Predetermined desirable characteristics that will meet customer requirements. acceptance of self and others Believing that you are a capable, valuable person and that your beliefs, feelings, opinions, and values are good. Believing that failures are events to learn from and not indicators of personal weaknesses. It also means that you feel the same way about others, although you do not have to like are agree with them.
Quality WBT Glossary Term Definition ‘Quality Master Plan’ A book by J.P. Russell, Quality Press, 1990, contact www.JP-Russell.com. Book is out of print and no longer
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