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Sales Management Competencies

@jsJohn Sergeant AssociatesSales Management CompetenciesJohn Sergeant Associates, Tel: (02) 9972 9900, Fax: (02) 9972 9800, Email: Website: 1 Sales Management CompetenciesJS6275 Page1. Introduction to Sales Competencies 22. Sales Force Competencies : Top 10 Mindmap33. Linking Sales Manager Competencies to the Sales Functional Competencies44. Sales Manager Competencies Map55. Sales Manager Competencies : Definitions6 76. Top 10 Sales Management Competencies : Dimensions8 177. Assessing Training Needs and Priorities18 198. Training Needs Assessment Spreadsheet Example209. Examples of Sales Management training workshops21 22 ContentsPage 2 Sales Management CompetenciesJS6275 Competency Definition A measurable characteristic of a person that is related to success at work. This includes behavioral skills, technical skills, attributes and attitudes The science of describing what differentiates an average performer from a superior performer Not to describe the performance (WHAT).

• Expresses competencies in contemporary sales language ... Exercises strong influence in the recruitment and selection process to ensure the right individuals for the role and the team. Practices a range of . Retention Strategies (e.g. role clarity, coaching for results, managing

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