Sentinel Event Alert - Joint Commission

Issue 40: Behaviors that undermine a culture of safety | Joint [9/20/2010 11:54:55 AM] Sentinel Event Alert July 09, 2008 Issue 40, July 9, 2008 Behaviors that undermine a culture of safetyIntimidating and disruptive behaviors can foster medical errors,(1, 2, 3) contribute to poor patient satisfaction and to preventableadverse outcomes,(1, 4, 5) increase the cost of care,(4, 5) and cause qualified clinicians, administrators and managers to seeknew positions in more professional environments. (1, 6) safety and quality of patient care is dependent on teamwork,communication, and a collaborative work environment. To assure quality and to promote a culture of safety , health careorganizations must address the problem of behaviors that threaten the performance of the health care and disruptive behaviors include overt actions such as verbal outbursts and physical threats, as well as passiveactivities such as refusing to perform assigned tasks or quietly exhibiting uncooperative attitudes during routine and dis

Issue 40: Behaviors that undermine a culture of safety | Joint Commission http://www.jointcommission.org/SentinelEvents/SentinelEventAlert/sea_40.htm?print=yes[9/20 ...

Loading..

Tags:

  Commission, Safety, Alert, Joint, Jointcommission, Joint commission

Information

Related search queries