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Shelter Operations Management Toolkit - Training Source

Shelter Operations Management Toolkit Operational Tips, Checklists and Best Practices for Shelter Managers This document was compiled and produced by the Mass care unit at the American Red Cross National Headquarters. For suggestions, updates and corrections, please contact Lynn Crabb, Manager, Mass care , by email at or by telephone at 202-303- 5739. May 2008. Table of Contents 2. Opening a 3. Shelter Manager Activities .. 6. Planning for and Managing Shelter 6. Keys to 6. Planning Considerations for 7. Shelter Staffing Guidelines .. 9. Minimal Shelter Team .. 10. TABLE-- Shelter Management 10. Shelter 10. Recruiting 11. In-Processing 11. Managing a Shelter .. 12. Conduct Staff Meetings .. 12. Communications .. 13. Communicating with Shelter 13.

American Red Cross Mass Care Shelter Operations Management Toolkit Purpose The purpose of this Toolkit is to provide chapters and Shelter Managers with the resources to plan for, open, operate and close shelters. This kit should be considered the management companion to the Shelter Operations Participant’s Workbook (ARC 3068-11) fact sheet.

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