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SRINIVASAN SERVICES TRUST

SRINIVASAN SERVICES TRUSTII Floor, Chaitanya BuildingNo. 12, Khader Nawaz Khan RoadChennai 600 006, : 91-44-2833 2115 to 2118 Fax: 91 44 2833 1213 / 2825 7121email: SERVICES TRUSTR eport 2016-2017 Report 2016-2017In our continued endeavor and efforts to create self-sustaining, independent and prosperous rural communities, SST has adopted management concepts and techniques to ensure enduring results. Having successfully used the TQM technique at our manufacturing facilities, we have adopted the same in our work with communities. The objective is to achieve measurable results in the most efficient manner possible. Not only does TQM help in clearly defining our goals but also ensures quality of product, delivery at the local level and quality of SERVICES . It helps with problem solving and in identifying reasons for the success or failure of schemes. TQM also enables the continuing monitoring of projects, helping in the reduction of duplication of efforts by the various implementation partners.

6 | SST REPORT 2017 units and that he Shri T.V.Sundaram Iyengar was being overly optimistic. To that, T.S. Srinivasan would confidently reply, “Aren't you missing a …

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