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STANDARD OPERATING PROCEDURE ACCESSIBLE …

STANDARD OPERATING PROCEDURE Skyline and its group of companies Confidential ACCESSIBLE customer SERVICE policy SOP No: HR-037-02 Department: human Resources Issue Date: January 30, 2013 Supersedes: May 24, 2012 Owner: Senior HR Generalist Approved by: M. Castellan HR-037-02 Page 1 of 5 policy : Skyline and its group of companies (collectively, Skyline ) is committed to excellence in serving all customers including people with disabilities. PURPOSE: The objective of this policy is to meet the requirements in accordance with the Accessibility standards for customer Service (Ontario Regulation 429/07).

STANDARD OPERATING PROCEDURE Skyline and its group of companies – Confidential ACCESSIBLE CUSTOMER SERVICE POLICY SOP No: HR-037-02 Department: Human Resources HR-037-02 Page 2 of 5

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  Policy, Services, Operating, Customer, Standards, Human, Accessible, Resource, Human resources, Standard operating, Accessible customer service policy sop

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