Transcription of Starbucks Coffee Company Human Resource Policy and ...
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Starbucks Coffee Company Human Resource Policy and ...
Starbucks Coffee Company Starbucks Coffee Company Human Resource Policy and Procedure Handbook Created by: Rosemarie Vlad and Theresa Williams Fall 2015, Pierce College, MNGT 295: Human Resource Management Starbucks Coffee Company 2 Table of Contents About Us ..3 Human Resource 4 Employee Motivation .. 6 Pay Structure .. 8 Employment Discrimination 11 Employee Performance review .. 10 12 Performance Management Process .. 13 14 Glossary ..14 - 15 Recruitment and Selection Process 16 Organizational Health & 17 WISHA .. 20 Works Cited .. 21 Acknowledgement of receipt and Appendix A.
coffee. Baristas learn about every aspect of their job, including blending coffees, the history of coffee, adjusting the espresso grinder, tamping, pulling a shot and frothing milk. Anyone who cannot or will not do these things cannot be a barista. Customer service is the way new baristas interact with guests.
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