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Sustainability Performance Report 2020 - H&M Group

SustainabilityPerformance Report2020H&M Group Sustainability Performance Report 20202 TRANSPARENT REPORTING SINCE 2002 ContentsAbout this reportAbout this Report ..3 Letter from our CEO .. 4 Response to the COVID-19 pandemic ..6 About H&M GroupH&M Group in 2020 ..8 Our value chain impacts ..10 External recognition ..11 Vision & strategyOur Sustainability journey ..12 Our vision ..13 Engaging with stakeholders .. 15 Sustainability governance .. 16 Standards & policies .. 17 Leading the Change2020 highlights .. 19 Our approach to Leading the Change ..20 Innovation ..21 Transparency ..23 Circular & Climate Positive2020 highlights ..27 Becoming Circular & Climate Positive ..29 Climate Positive ..31 Biodiversity ..35 Design ..36 Material choice ..37 Microfibres ..42 Water ..43 Chemicals ..45 Packaging ..46 Buildings ..47 Minimising waste ..48 Maximising product life ..49 Key Circular & Climate Positive data .. 51 Fair & Equal2020 highlights ..56 Our approach to being Fair & Equal.

about strategy, goals, programmes, and performance data . — Report Stories: dive into immersive highlights from our work during 2020 . Follow links to hmgroup .com across this report . — External reporting initiatives: Global Reporting Initiative and UN Guiding Principles indexes , and Task Force on Climate-

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