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Symptom Possible Causes Solution

Troubleshooting GuideMaestro occupancy sensing switchSymptomPossible CausesSolutionCannot switch power ON or OFF with the newly installed sensor wire is not connected to green wire to ground. Ground is required for the sensor switch to :MS-OPS2MS-VPS2MS-OPS5 MMS-VPS5M, MS-OPS6M2-DVMS-VPS6M2-DVWhite wire is not connected to white wire to is required for the sensor switch to function. Models:MS-OPS6M2N-DV MS-VPS6M2N-DVLights do not turn ON when space is mode is set to Manual-On (Vacancy).Refer to instructions to change custom settings.*Sensor Mode is set to Auto-On Daylight Sensing (ALD) and the light level in the room is too the lights on within 5 seconds upon entering the room to change the daylight does not have full view of objects blocking the sensor s / 3-way wiring may be to wiring diagrams in instructions.*see GuideMaestro occupancy sensing switchSymptomPossible CausesSolutionLights turn back ON after they are manually turned mode is set to Auto-On and Auto-Off (Occupancy).

room that is changing temperature rapidly. Cover portions of the lens to prevent the sensor from detecting the heat source. Sensor does not respond to a manual button press. Initial power up or power outage. Wait 30 seconds after power is applied to toggle the load. 1st button press may not work after initial power up. Press the button again.

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