Transcription of Templates for Reporting Performance Measures
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Templates for Reporting Performance Measures
P1: OTA/XYZP2: ABCc05 JWBT214-ParmenterDecember 23, 200918:2 Printer Name: Yet to ComeCHAPTER5 Templates for ReportingPerformance MeasuresThe Reporting framework must accommodate the require-ments of different levels in the organization and the report-ing frequency that supports timely decision making. This chap-ter presents some better-practice formats that will help speedup this vital chapter should be read in conjunction with thewhitepapers and books written by Stephen Few, see Key Result Indicatorsin a Dashboard to the BoardA dashboard should be a one-page display, such as the exam-ples in Exhibits and The commentary should be includedon this good dashboard with the key result indicators (KRIs) go-ing in the right direction will give the board confidence thatmanagement knows what it is doing and that the ship is beingsteered in the right direction.
Reporting Performance Measures to Management Measures must be reported to management in a timely fashion. As mentioned throughout this book, key performance indicators (KPIs) need to be reported 24/7, daily, or at the outside weekly; other performance measures can be reported less frequently, such as monthly and quarterly. Daily Reporting
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