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The Challenges of Online Learning Supporting and …

Journal of Learning Design Gillett-Swan 2017 Vol. 10 No. 1 Special Issue: Business Management 20 The Challenges of Online Learning Supporting and Engaging the Isolated Learner Jenna Gillett-Swan Queensland University of Technology Abstract Higher education providers are becoming increasingly aware of the diversity of their current and potential learners and are moving to provide a range of options for their engagement. The increasingly flexible delivery modes available for university students provide multiple pathways and opportunities for those seeking further education. In changing between and across modes, a one-size-fits-all approach is often used. That is, internal content is converted into a form deemed suitable for an external delivery. However, there is a significant problem with the one-size-fits-all approach for external students who feel or experience isolation.

The barriers to participation that external students may experience are particularly evident in collaborative learning tasks through group work, group presentations and group assessments ... the online environment can be a challenge for both facilitators and students alike (Jaques & Salmon, 2007; Kirkwood & Price, 2014).

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