The Congruence Model A Roadmap for …

The Congruence Model A Roadmap for UnderstandingOrganizational PerformanceThe critical first step in designing and leadingsuccessful large-scale change is to fully understand the dynamics and performance of the enterprise. It s simply impossible to prescribe the appropriate remedy without firstdiagnosing the nature and intensity of an organization s , all too often, senior leaders particularlythose who have just recently assumed theirpositions or joined a new organization reactprecipitously to a presenting set of quickly spot apparent similaritiesbetween the new situations they face andproblems they ve solved in the past, and leapto the assumption that what worked beforewill work imperative to act is understandable butoften misguided. Leaders would be welladvised to heed the advice of Henry Schacht,who successfully led large-scale change as CEO of both Cummins Engine and LucentTechnologies: Stop, take a deep breath, giveyourself some time, and get the lay of theland before leaping to assumptions aboutwhat should be changed, and s easier said than done.

The Congruence Model A Roadmap for Understanding Organizational Performance The critical first step in designing and leading successful large-scale change is to fully

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