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THE RELATIONSHIP BETWEEN ENGAGEMENT AT WORK …

James K. Harter, , GallupFrank L. Schmidt, , University of IowaSangeeta Agrawal, , GallupStephanie K. Plowman, , GallupFEBRUARY 2013 THE RELATIONSHIP BETWEEN ENGAGEMENT AT WORK AND ORGANIZATIONAL OUTCOMES2 012 Q12 META-ANALYSIS ACKNOWLEDGMENTSThe authors thank Marie-Lou Almeida, Jim Asplund, Sangeeta Badal, Anthony Blue, Valerie Calderon, Nate Dvorak, John Fleming, Julie Griffiths, Peggy Jasperson, Kirti Kanitkar, Mike Lemberger, Kyley McGeeney, Marco Nink, Aaron Rice, Anuradha Satpute, Sean Williams, Dan Witters, and Daniela Yu for contributing important research studies, database information, and analysis to this STANDARDSThis document contains proprietary research, copyrighted materials, and literary property of Gallup, Inc. It is for the guidance of your company only and is not to be copied, quoted, published, or divulged to others outside of your organization.

The relationship between engagement and performance at the business/work unit level is substantial and highly generalizable across organizations. Employee engagement is related to each of nine different performance outcomes. This means that practitioners can apply the Q12 measure in a variety of situations with confidence that the measure

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