Transcription of The Total Economic Impact™ Of IBM’s Design Thinking …
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The Total Economic Impact™ Of IBM’s Design Thinking …
A Forrester Total Economic Impact Study Commissioned By IBM February 2018 The Total Economic Impact Of IBM s Design Thinking Practice How IBM Drives Client Value And Measurable Outcomes With Its Design Thinking Framework Table Of Contents Executive Summary 1 Key Findings 1 TEI Framework And Methodology 3 Isolating IBM Design Thinking s Business Impact 4 Design Early, Design Right 4 Design Thinking s Value Proposition 5 What This Study Is .. And What It Is Not 5 Voice Of The Market 6 Survey Respondent Demographics 6 Awareness Of IBM s Design Thinking Practice 7 maturity Of Design Thinking Practices 8 Drivers Of Adoption 9 Instrumenting Change 10 Business Impacts 11 Perceptions And Looking To The Future 13 IBM s Client Journey 14 Interviewed Organizations 14 Key challenges 14 Engaging IBM 15 Key Results 15 Modeling The Composite Organization 16 Per-Project Financial Analysis 17 Reduced Design Costs 19 Reduced Development And Testing Costs 20 Reduced Maintenance Costs 21 Increased Profit From Faster Time-To-Market 22 IBM Design Thinking Costs Per Projec
Maturity Of Design Thinking Practices 8 Drivers Of Adoption 9 Instrumenting Change 10 Business Impacts 11 Perceptions And Looking To The Future 13 IBM’s Client Journey 14 Interviewed Organizations 14 Key Challenges 14 Engaging IBM 15 Key Results 15 Modeling The Composite Organization 16 Per-Project Financial Analysis 17
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