Transcription of Trust in the Workplace - Atlantic International University
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Trust in the Workplace - Atlantic International University
Additional factors in the new century have further frayed employees perceptions of andfeelings toward their employers. The economysputtered and senior executives, feeling thepressure of expectations created by the prosperity of the 90s, took drastic measures in attempts to appease stockholders and WallStreet. The results were devastating. Enron,WorldCom, Tyco, Adelphia, Health South,Global Crossing and numerous other organiza-tions were scarred or even destroyed throughshady accounting practices or greedy damaged of all were these organizations employees many of whom lost not only theirjobs, but in some cases, their entire retirementsavings, as well. This wasn t a crisis restrictedto the , either, as executives in Australia,Singapore, and Europe also made poor decisions that resulted in major catastrophesthat undermined their companies stability and credibility. A decade after our original Trust monograph,one fact is indisputable: The level of employeetrust in their organizations and their seniorleaders is at an all-time low.
More than 35 years ago in The Professional Manager, Douglas McGregor described the importance of trust: “Trust means ‘I know that you will not—deliberately or accidentally, consciously or unconsciously—take
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