Transcription of UPS Complaint Procedure
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UPS Complaint Procedure
Page 1 of 5 Complaint Procedure 1 Complaints may be lodged with regard to improper performance or non-performance of Services provided by UPS Polska sp. z with its registered seat in Warsaw (hereinafter UPS ). The Procedure applies to Services, including courier services as defined in clause 2 of the UPS Terms and Conditions of Services. Following of this Complaint Procedure is not an obligation in case of courier services. 2 1. Complaints should be lodged in writing, in the electronic form (including fax, e-mail or contact form on the website) or verbally, for the record.
+48-22-534-00-00 or by fax at: +48-22-534-08-01 and billingpoland@ups.com (financial complaints). ... court proceedings or in arbitration proceedings before the President of the Office of Electronic ... mandatory provisions of law. With regard to international shipments, Conventional Rules (as ...
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