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Using the Balanced Scorecard to Measure government PerformancePresentation to theWorld Bank Washington, DC April 2002 This presentation was prepared by:Aaron A. EstisSenior ManagerKPMG Consulting303 Peachtree Street, Suite 2000 Atlanta, Georgia 30308(404) Welcome Defining the problem performance Measurement The Balanced Scorecard Measuring government PerformanceDefining the Problem Weak market signals Indirect impacts Broad and vague government goalsPerformance MeasurementWhy performance Measurement?
Using the Balanced Scorecard to Measure Government Performance Presentation to the World Bank Washington, DC April 2002
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