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VIRTUAL COLLABORATION IN A MATRIX …
VIRTUAL COLLABORATION IN A MATRIX organization (Chapter in The Handbook of High Performance VIRTUAL Teams, 2008) Amy Kates and Paul J. Erickson The MATRIX structure is an increasingly common feature on the business landscape. As firms grow more complex and more geographically dispersed, leaders are confronted with the question of how to effectively integrate and align staff that work in remote locations and need to be deployed on several projects simultaneously. The need to integrate resources and reconcile opposing objectives creates the challenge of designing mechanisms that will foster true COLLABORATION , instead of simple compromise. As a result, in an attempt to achieve multiple strategic objectives with the smallest number of resources, many organizations are using MATRIX reporting relationships as a way to link disparate parts of the organization and encourage COLLABORATION . Use of a MATRIX presents a dilemma, however. Three decades of study of the MATRIX in organizations have shown that it is one of the most powerful ways to force interaction among business units and integrate the diverse parts of an organization .
Page 1 VIRTUAL COLLABORATION IN A MATRIX ORGANIZATION (Chapter in The Handbook of High Performance Virtual Teams, 2008) Amy Kates and Paul J. Erickson
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