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Virtual internships and work-integrated learning in ...

Special Issue. Responding to COVID-19: Understanding and conceptualizing challenges for work - integrated learning Virtual internships and work - integrated learning in hospitality and tourism in a post-COVID-19 world CHRISTINE BILSLAND1 Macquarie University, Sydney, Australia HELGA NAGY cole d'H tellerie et de Tourisme Paul Dubrule, Siem Reap, Cambodia PHIL SMITH, RMIT International University Vietnam, Ho Chi Minh City, Vietnam This article is a scholarly discussion that outlines current studies of Virtual training and internships in hospitality and tourism, and questions how these approaches can satisfy hospitality and tourism industry requirements in post-COVID19 environments.

International Journal of Work-Integrated Learning, Special Issue, 2020, 21(4), 425-437 426 an enormous impact on the customer experience (Chitty et al., 2019). Third, customers spend significant resources planning and paying for hospitality and tourism services, often sharing their experience with significant others.

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