WH Smith PLC

WH Smith PLCC orporate responsibility report 2017E S T 1 7 9 2 Celebrating 225 years01 GovernanceEnvironmentMarketplaceWorkplac eCommunityAssuranceWH Smith PLC corporate responsibility report 2017 Welcome to WH Smith PLC s 2017 corporate responsibility reportContents1. GovernanceAbout us 3 Group at a glance 4 Our business model and strategy to create value 4 Management and accountability 5 Our stakeholders 5 Identifying our key impacts and driving continual improvement 7 Benchmarking our performance 72. Environmental managementManaging our carbon emissions 8 Reducing energy consumption 9 Improving transport efficiency 10 Waste management 10 Helping our customers to reduce waste 12 Conserving water resources 12 Tar get s 123.

04 Governance Environment Marketplace Workplace Community Assurance WH Smith PLC Corporate Responsibility report 2017 Group at a glance TRAVEL HIGH STREET Travel sells a range of products to cater for people on the move or in need of a convenience offer.

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