Transcription of When Is Appreciative Inquiry Transformational?
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When Is Appreciative Inquiry Transformational?
JOURNAL OF APPLIED BEHAVIORAL SCIENCEJune 2005 Bushe, Kassam / Appreciative INQUIRYWhen Is Appreciative Inquiry Transformational? A Meta-Case AnalysisGervase R. BusheSimon Fraser University, CanadaAniq F. KassamBlast Radius, CanadaTwenty cases of the use of Appreciative Inquiry (AI) for changing social systems pub-lished before 2003 were examined to look for the presence or absence of transformationalchange and the use of seven principles and practices culled from a review ofthe theoreti-cal literature on AI. Although all cases began by collecting stories of thepositive, fol-lowed the 4-D model, and adhered to five principles of AI articulated by Cooperrider andWhitney, only seven (35%) showed transformational outcomes.
Nowthereareexceptionstothis.ManyviewODashighlyconcerned with“culture change” (e.g., Burke, 1993), and, to some extent, changing culture is about changing
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