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WORKING PAPER Work from Home & Productivity: Evidence …

5757 S. University Ave. Chicago, IL 60637 Main: PAPER NO. 2021-56 Work from Home & Productivity: Evidence from Personnel & Analytics Data on IT ProfessionalsMichael Gibbs, Friederike Mengel, and Christoph SiemrothJULY 2021 Work from Home & Productivity: Evidence fromPersonnel & Analytics Data on IT Professionals Michael Gibbs Friederike Mengel Christoph Siemroth July 13, 2021 AbstractWe study productivity before and during the WORKING from home [WFH] period of the Covid-19pandemic, using personnel and analytics data from over 10,000 skilled professionals at a large AsianIT services company. Hours worked increased, including a rise of 18% outside normal business output declined slightly, thus productivity fell 8-19%.

networking, supervision and coaching. Our analysis of the productivity di erences between WFH and WHO provide valuable insights about the issues that are likely to be most important when designing future WFH schemes. Our ndings are presented in two parts. We rst analyze how average work time, output, and productivity changed during WFH.

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