Transcription of workplace violence handbook - USDA
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United States Department of Agriculture October 2001. AD-1135. The usda handbook on workplace violence Prevention and Response I. workplace violence It's what to do Table of Contents Know what to do Introduction What is workplace violence ? ..4. Responsibilities ..4. Prevention of workplace violence ..6. Identifying Potentially Violent Responding to Violent Disclosure of Resources ..14. 2. Introduction The usda handbook on workplace violence Prevention and Response is a product of Secretary Dan Glickman's workplace violence Steering Committee, chaired by Deborah Matz, Deputy Assistant Secretary for Administration, and Joyce Fleischman, Deputy Inspector General. It is intended to be an overview guide for all usda employees that explains what workplace violence is and provides tools and resources for preventing or responding to workplace incidents. It does not establish policy or regulations on workplace violence but rather serves to educate employees on the issue.
Employee Assistance Program Counselors • Provide short–term counseling and referral services to employees at no cost. • Help in the prevention of workplace violence through: • Early involvement in organizational change. • Training employees in dealing with angry co-workers and customers, conflict resolution, and communication skills.
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