Transcription of Worldwide Support Services Guide - Citrix
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Worldwide Support Services Guide - Citrix
Worldwide Support Services GuideEffective October 20212 Citrix | Worldwide Support Services Guide IntroductionAs a Citrix customer, we want to thank you for choosing our products and Services . Our goal is to ensure your product success using Citrix Support Services resources and tools. This Support Services Guide provides an overview of the Citrix Services and guidelines intended to maximize your Citrix investment by leveraging Citrix Support and Maintenance as well as other Citrix Services such as Citrix Consulting and Citrix Guide replaces all prior versions of the Support Services Guide . Citrix may update the content of the Guide from time to time. 3 Citrix | Worldwide Support Services Guide Table of ContentsDELIVERING Citrix Support Services .
Citrix | Worldwide Support Services Guide 2 Introduction As a Citrix customer, we want to thank you for choosing our products and services. ... Network Professional (CCNP) and the AWS Certified Solutions ... Hardware Support Engineer) troubleshoots your particular issue and begins working with you on a solution.
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