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Business intelligence Cebotarean Elena, Titu Maiorescu University, Romania Abstract Business intelligence (BI) refers to computer-based techniques used in spotting, digging-out, and analyzing business data, such as sales revenue by products and/or departments, or by associated costs and incomes. BI technologies provide historical, current, and predictive views of business operations. Common functions of business intelligence technologies are reporting, online analytical processing, analytics, data mining, business performance management, benchmarking, text mining, and predictive analytics.

In order to distinguish between concepts of business intelligence and data warehouses, Forrester Research often defines business intelligence in one of two

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