A Study of Customer Perception towards Service Quality of ...
Insurance Corporation of India (LIC) till it was liberalized in 1999. At present, there are 24 life insurance ... (Bouman and Van Der Wiele, 1992; Mei et al., 1999), four-dimensional (Gagliano and Hathcote, 1994; Kilbourne et al., 2004), six-dimensional (Headley and
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