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Improving Interpersonal Communication - UTMB

Improving Interpersonal Communication - UTMB

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IMPROVING INTERPERSONAL COMMUNICATION General Techniques Basic Acknowledgement: Nodding your head. Saying, "I see." Eye contact as appropriate within the person's cultural norms. Asking Questions: Closed-ended questions will give you a yes or no answer. They are useful to gather some kinds of information, but, generally,

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