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KEY CONCEPTS AND ISSUES IN PROGRAM EVALUATION AND ...

KEY CONCEPTS AND ISSUES IN PROGRAM EVALUATION AND ...

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the profession embrace performance measurement (Bernstein, 1999), while others are skeptical (Feller, 2002; Perrin, 1998). A skeptic’s view of the performance measurement enterprise might characterize performance measurement this way: Performance measurement is not really a part of the evaluation field. It is a tool that

  Measurement

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