MicroSave Briefing Note # 127
Clients’ Protection- Lessons for the Microfinance Sector Amit Garg and Anirban Roy July 2012 The microfinance sector can be a powerful poverty alleviation tool. However, recent events have raised ... Client protection principles, Microfinance, Financial crisis, customer service Created Date:
Download MicroSave Briefing Note # 127
Information
Domain:
Source:
Link to this page:
Documents from same domain
Strategic Business Planning for Market-led …
www.microsave.net1.1 Introduction to Strategic Business Planning ..... 1
MFI Internal Audit and Controls Trainer’s Manual - …
www.microsave.netMFI Internal Audit and Controls Trainer’s Manual page ii Procedures for Cash Disbursements.....48
Offices across Africa, Asia and Latin America www ...
www.microsave.netToolkit for Loan Portfolio Assessment of Micro Finance Institutions MicroSave – Market-led solutions for financial services 3 Table of Contents 1 OBJECTIVES OF A LOAN PORTFOLIO ASSESSMENT .....4
Basic Financial and Accounting Systems for MFIs - …
www.microsave.netMFI Basic Financial and Accounting Systems for MFIs page iv List of Handouts: Section 1: Introduction . 1.1. Workshop Schedule . 1.2. Financial Statement Terms and Definitions – SEEP Framework
Process Mapping in Practice - MicroSave
www.microsave.netwww.MicroSave.net . info@MicroSave.net Process Mapping in Practice. Henry Sempangi, David Cracknell, Madhurantika Moulick and Hermann Messan . March 2005
Fraud in Mobile Financial Services - MicroSave
www.microsave.netFRAUD IN MOBILE FINANCIAL SERVICES 4 The table below lists prevalent types of fraud and the probability or frequency of its occurrence at different stages of the deployment cycle.
Philippines: Impact of COVID-19 on Micro, Small, and ...
www.microsave.netGovernment banks should provide additional loan funds to financial institutions that cater to MSMEs. Such banks should also offer loan restructuring facility to financial institutions that have seen declining loan portfolio quality due to the impact of COVID-19 on underlying businesses that are funded by such financial service providers.
Strategic Marketing for MicroFinance Institutions
www.microsave.net“Marketing attempts to understand the needs of the client and to adapt operations in order to meet those needs and achieve greater sustainability. It addresses the issues of new product development, pricing, the location of operations and the promotion of the institution and its products. Marketing is a
Related documents
BRIEF the Client Protection Principles in Microfinance
documents.worldbank.orgthe Client Protection Principles in Microfinance January 2010 BRIEF Client protection is a key tenet of microfi nance. The Client Protection Principles and the SMART Campaign1 are the heart of an industry-wide initiative aimed at safeguarding the interests of microfi nance clients. The end goal is adoption of appropriate policies,
The Client Protection Principles in Microfinance
ec.europa.euThe Client Protection Principles in Microfinance The Client Protection Principles for microfinance and the accompanying Campaign for Client Protection in Microfinance are part of a collaborative initiative endorsed and led by a broad coalition of microfinance institutions (MFIs), networks, funders, and practitioners. ...
The Implementation of Client Protection Principles in ...
library.iugaza.edu.psThe Implementation of Client Protection Principles in Microfinance Department - UNRWA اورنولأا – ريغصلا ليومتلا ةرئا يف ءلامعلا ةيامح ئابم قيبطت
Experience - Microfinance
m2iconsulting.comClient Protection Assessment October 2013 – November 2013 Cambodian Microfinance Association 9 Training on Microfinance Related Issues April 2006 – Ongoing Banks, MFIs, Industry Associations, Investors, ... Experience - Microfinance ...
MFIN releases Code of Conduct for microfinance sector
mfinindia.orgMFIN releases Code of Conduct for microfinance sector Mutually Agreed Code of Conduct (MACC) to cover all microfinance entities including NBFC MFIs, SFBs and banks MACC is aimed at ensuring client protection and avoidance of over-indebtedness Mumbai, 19, September 2017: Microfinance Institutions Network (MFIN), the premier industry ...
1. Introduction to the Smart Campaign - Operation …
opsmicrofinance.credit-suisse.comIntroduction to the Smart Campaign 2. The client protection principles 3. Why the Smart Campaign matters now 4. Feedback from participants 5. First steps for implementing client protection ... involved and support client protection in microfinance? 28 Thank you! Endorse the Smart Campaign. Visit www.smartcampaign.org
Implementing Client Protection in Indian Microfinance
smartcampaign.orgClient protection has been an important issue in the global and Indian microfinance sector for several years. Between 2007 and 2010, the transformation of several …
Digital Financial Services and Microfinance: State of Play
smartcampaign.orgThe Client Protection Standards were created to operationalize where the microfinance industry sets the bar in terms of the minimum behaviors clients should expect from …
Client Voices Peru Country Report - smartcampaign.org
smartcampaign.orgKeeping clients first in microfinance Client Voices Peru Country Report Progress and Evolving Risks in an Advanced Consumer Protection Environment
BRIEF client protection and social performance. - CGAP
www.cgap.orgClient protection is essential to ensure that providers do not inadvertently harm their clients. It means that ... indebtedness crises in microfinance markets. Consumer protection policies, regulation, and supervision In 2010, consumer protection regulation and