Transcription of Business Email Exercise - autoenglish.org
1 Written by Bob Wilson Robert Clifford McNair Wilson 2008 Business Email Exercise A Match the uses in the box with the phrases in the table. Payments Complaints Orders Clarifications Attachments Suggestions Apologising Meetings Thanks Requests Closing Openings Congratulations USES .. We would like to offer our sincere apologies for our mistake .. Please find the document attached .. There are several points we don t quite understand we feel there may have been a misunderstanding between us .. We look forward to receiving your reply Regards, Joe Blunt .. We were very surprised and disappointed by this .. We would like to congratulate you on your recent good news .. Would Tuesday 26 October be convenient for you? Would it be possible to postpone the meeting until next week? .. We are writing to enquire about .. I am writing on behalf of .. Re order no. XJ 8103 goods shipped today .. We have not yet received payment for order no. XJ 8103.
2 Could you please attend to this matter as soon as possible .. We would be very grateful if you could send us your catalogue and current price list .. Another option would be to .. We would just like to express our gratitude for all your help in this matter B Use the phrases in A to write an Email asking for a catalogue and current price list.. Written by Bob Wilson Robert Clifford McNair Wilson 2008 Answers Apologising we would like to offer our sincere apologies for our mistake Attachments please find the document attached Clarifications there are several points we don t quite understand we feel there may have been a misunderstanding between us Closing we look forward to receiving your reply Regards, Joe Blunt Complaints we were very surprised and disappointed by this Congratulations we would like to congratulate you on your recent good news Meetings would Tuesday 26 October be convenient for you? Would it be possible to postpone the meeting until next week?
3 Openings we are writing to enquire I am writing on behalf of .. Orders Re order no. XJ 8103 goods shipped today Payments we have not yet received payment for order no. XJ 8103. Could you please attend to this matter as soon as possible Requests we would be very grateful if you could send us your catalogue and current price list Suggestions another option would be to .. Thanks we would just like to express our gratitude for all your help in this matter
