IMPORTANT NOTICE TO ALL RESIDENTS - Lake West

1 IMPORTANT NOTICE TO ALL RESIDENTS : Firstly apologies for last minute NOTICE the Committee have been negotiating with all parties right up to last minute. About 6 months ago the LWRA Committee were tasked with getting quotes from Security Companies to fulfil the various security protection issues LWRA felt were needed. A tender was put out detailing everything required by LWRA RESIDENTS . At this stage CMS declined to quote, and three other companies were short listed. The Committee had in depth discussions with the remaining three companies, visited their control rooms, got feedback from their clients, and generally reviewed which systems were best suited to LWRA particular needs. About 2 months ago Sabre Security were short listed to provide the guarding and patrols for LWRA and a full Service Level Agreement was drafted. LWRA again requested CMS to quote based on the new Service Level Agreement, and again CMS declined and at that stage informed LWRA that they would be resigning as our Service Provider on the guarding and admin issues.

2 LWRA, CMS AND SABRE HAVE AGREED :*WITH EFFECT 1ST AUGUST 2014 SABRE GUARDING AND SECURITY WILL TAKE OVER THE MANAGEMENT AND CONTROL OF THE BOOMS WHICH WILL INCLUDE OFF SITE MONITORING. (Please note that your tags will not work from Thursday night we will advise shortly on how this will be addressed) SABRE WILL ALSO PROVIDE LWRA WITH TWO VEHICLES DEDICATED TO OUR AREA. THIS IS A MAJOR BENEFIT VERSUS ONE VEHICLE CURRENTLY. THERE WILL BE AN EXTRA GUARD ON DUTY ALL THE TIME, SO THAT EVERY HOUR ONE GUARD WILL MOVE FROM HIS POSITION TO THE NEXT BOOM ALLOWING THAT GUARD TIME FOR A MEAL BREAK, ETC, WHEREAFTER HE WILL PROCEED TO THE NEXT GATE. THIS WILL ALSO ENSURE REGULAR PATROLS MWRK WILL TAKE OVER ALL ADMIN DUTIES INCLUDING RUNNING THE DEBIT ORDER SYSTEM, DEBTORS MANAGEMENT AND PREPARTION OF ACCOUNTS. As many of you know, Vicky Gemmet our amazing and tireless administrator for many years relocated to Dakar a while ago. She felt she could not give LWRA the attention it required from so far away and also asked us to find a replacement.

3 CONTACT DETAILS OF SABRE CONTROL ROOM: 011-782-6651 Please note if you have an alarm system managed by CMS currently you will still call them if you have a problem in fact you are welcome to call both control rooms. CMS and Sabre have agreed to work together to ensure the security of all RESIDENTS . The Directors and LWRA Committee would like to take this opportunity to thank Manny Ferreinah and his team at CMS. Grateful thanks for all their efforts over the many years of our closure. CMS have always been on sides to assist where possible and we look forward to continued interaction with them with personal alarms etc. LWRA COMMITTEE