Instructor Suleiman Muhammad citp(mcpn,mncs)

1 InstructorTroubleshooting common computer Problems Suleiman Muhammad citp(mcpn,mncs) Institute of Computing and ICT, AhmaduBello University, , , , , shooting:Basic troubleshooting Steps , , , , Solutions for Technology Issues , , ,removethepaper,closetheprinter, ,Alt, ,starttheTaskManager,highlighttheprogram sname, , , , , : New hardware or software is working incorrectly. Verify your computer meets the requirements of the program or utility. Uninstall and install the program. There could be a conflict with another installed program and you should contact your system administrator. , , , , , ; :-Emptyyourrecyclebinbyright-clickingont heRecycleBinicon(usuallyonthedesktop), , :oClickStartbutton| |Internet| :oClickStartbutton| ,clickonCleanupSystemFiles; in computer files changes often, resulting in gaps or spaces within the file. This takes up more space on the computer and can cause the computer to slow down. To reclaim these gaps in space, run disk defrag.

2 To do so: o Click start | My computer or computer . o Highlight the local C drive by clicking on it once. o Select the properties button at the top left of the window. o Go to the Tools tab and select Run Defragmentation. Oldorunusedprogramsthataren tbeingusedmaystillhavecomponentsrunningb ehindthesceneswhenyoustartyourcomputer, |SelectAllPrograms|ClickStartupoRight-cl icktheshortcutsthatyoudonotuseandclickde lete-DisableunusedprogramservicesoClickS tartbutton|ControlPanel|AdministrativeTo ols|ServicesoForeachprogram/servicethaty ouarecertainthatyoudonotneed,clickontheS ervicetohighlightit,clicktheStoplinktost optheservicefromrunning,thendouble-click theservice,chooseStartupTypeofDisabled, :Thebrowser :oInInternetExplorer:OntheToolsmenu, , new page,doanInternetsearchusingkeywordsthat includethenameofthe new homepageandtheword virus. Ifthereisavirus, Power-On Self-Test, and error codes , ,anyerrorbetween201and299meansthattherei saproblemwithyourRAMmemory;anyerrorbetwe en601and699 "F1"keytocontinuebootingthecomputer;norm ally, Power-On Self-Test, and error codes ,theseerrorcodesmaybereplacedwithEnglish -languageerrormessages, , , , +examination, happens if the computer just beeps at you?

3 Youmayalsohearaseriesofbeepswhenyouturno nthecomputer, , (ortwoshortbeepsifyouhaveaCompaqcomputer ),indicatesthatthePOST hascompleted, , , happens if the computer just beeps at you? are some of what the most common DOS Audio Error codes mean: No display, no beeps: No power Continuous beep: Power supply failure Repeating short beeps: Power supply failure Two beeps: Unspecified problem ; read message on screen for further details (such as keyboard error, drive misconfiguration) One long and two short beeps (or three short beeps, or eight short beeps): Display adapter (video card) failureSteps in the boot process )AsPOST checksyourcomputer, ,itrecordswhattypeofvideocard,floppydriv es,harddisk, , , in the boot process )IfPOST findsthatthereisaproblemwithyourPC, , ,POST willsoundonebeeptothesystemspeaker, in the boot process ) , ,itloadsthefileintoRAM, in the boot process )Then, ;theseprogramsprovidetheuserinterfacecom montoWindows, , FOR MORE RESOURCES VISIT: You