CHAPTER THREE: INDUSTRIAL CANTEENS - Shodhganga

1 CHAPTER three : INDUSTRIAL CANTEENS . Need & Justification of INDUSTRIAL canteen INDUSTRIAL CANTEENS as a welfare facility Composition of INDUSTRIAL canteen Administrative Set up canteen committee Administrative Set up canteen manager Administrative Set up canteen personnel Records & Registers in INDUSTRIAL canteen Purchase, Cost & Sale Register Financial Working in INDUSTRIAL Committee Accounts-Daily, Weekly, Monthly & Annual Accounts Daily, Monthly Annual Budget Income & Expenditure Ratios Management Procedures : Supervision, Monitoring, Controlling Management Procedures - Directing, Communicating, Reporting Management structure of INDUSTRIAL CANTEENS CHAPTER three : INDUSTRIAL CANTEENS .

2 3-1-1 Need and Justification of INDUSTRIAL CANTEENS In the INDUSTRIAL belt of Pune and Pimpri-Chinchwad there are many INDUSTRIAL units that run round the clock -Kirloskar units, Bajaj units, Tata units, Kinetic units and other units like Ruston Greaves, SKF, Thermax, Forbes Marshall and others run their production units to the full capacity. The workforce has to report at least an hour before the commencement of the shift. They start from the place of their residence at least an hour or more before the reporting time. The same procedure is followed when they finish their work. Their working schedule lasts for about nine and half hours. Add to this time required before reporting and after the end of the work-shift.

3 The total time required for transport and work in the shift is of about eleven to twelve hours. It is but natural that these workers need to be fed properly and sumptuously. This requires the establishment of the catering unit on the premises of the INDUSTRIAL unit. It is obligatory for INDUSTRIAL units having more than 250 employers to provide the canteen facility. Though it is optional for them, many units having less than 250 employees in their workforce, provide the canteen facility on their premises for the convenience of their workforce. The provision of wholesome food needs to be made for the workforce that is required to put in their hard physical labour in the INDUSTRIAL unit.

4 It is essential to maintain a balanced diet of sufficient nutritional values to be served in such INDUSTRIAL CANTEENS . The need for the provision of canteen facility for workers is thus universally acknowledged in respect of the INDUSTRIAL units for more or less than 250 employees in the workforce. The need to establish such catering units is the main ground of its justification. The physical necessity of the establishment of an INDUSTRIAL canteen justifies its existence. It is a welfare facility to be provided to the workers in an establishment. It is a humanitarian gesture on the part of the employers. The welfare facilities that are given to the employees in a unit are considered to be the part and parcel of the expenditure an employer is required compulsorily to incur.

5 It is now a privilege of the workforce to demand this facility. The provision of an INDUSTRIAL canteen is thus an obligation for the management of the INDUSTRIAL establishments. The need and justification of running an INDUSTRIAL canteen in an INDUSTRIAL unit that is run satisfactorily need not be exaggerated as the facility is acceptable to both the parties concerned that is the employers and the employees working in those units. 3-1-2 INDUSTRIAL CANTEENS as a Welfare Facility The aim of every INDUSTRIAL organisation is to gain maximum at minimum costs through a loyal and co-operative workforce. In order to achieve this aim, it is necessary to provide a work environment that is comfortable, convenient and pleasant to its workforce.

6 The establishment is obliged to fulfil the needs of the employees if they are to give their best to achieve organisational goals. The employers ought to provide certain facilities and benefits to their employees to gain maximum at minimum costs. These facilities and benefits are often, referred to as Staff Welfare provisions . These provisions are classified under the heads of physical needs and socio-psychological needs. The physical needs are those which are required for comfort at work. The welfare activities of this category are the provision of proper lighting, temperature and humidity control, fresh air free from fumes and gases, low noise levels, a clean environment, clean uniforms for staff, toilet and hand washing facilities, waste disposal equipment, proper drainage and sanitation facilities, safety procedures and devices and appropriately designed equipment and furniture.

7 Sound proof ceilings, fitting exhaust fans, provision of sinks and sitting and resting facilities are required in the INDUSTRIAL establishments and particularly in the CANTEENS . The socio-psychological needs cover the needs for security through adequate wage payments, provision for housing, infant creches for working mothers, transport, social working hours, leisure and holidays, leave for sickness, maternity and counselling services for stress at work-in-addition to the wages, subsidies on meals, housing and others help to enhance wages indirectly. The physiological needs are the needs of all the people. The provision of safe drinking water, canteen facilities, rest periods and room, clean toilet facilities and medical facilities are included in the physiological needs.

8 canteen facilities are a statutory requirement. Irrespective of this, it is moral obligation on employers of catering staff to provide them with fully or partly subsidised meals. Health facilities generally include regular medical check-up, treatment for ailments or injuries, preventive medical care, health education and health insurance. Money is an important motivator of people's behaviour as far as it can help to satisfy basic physiological needs. After that it is the non-financial incentives that take care of psychological and social needs. The employee welfare measures include (a) work environment facilities related to the maintenance of temperature, humidity, clean air, noise level and safety, (b).

9 Hygiene and sanitation such as toilets, change rooms, rest rooms, waste disposal, drainage protective clothing, and footware (c) welfare amenities such as canteen services, safe drinking water, health facilities and medical checks, (d) housing facilities such as HRA free accommodation and loans for housing (e) recreation as sports, games, reading room, library and films and (f) training such as job development, individual development, language training communications, craft training and lectures etc. The provision of canteen facilities thus satisfies the physiological needs of the worker and thus running a canteen in an INDUSTRIAL unit is a labour welfare facility. 3-1-3 Composition of INDUSTRIAL CANTEENS What is an INDUSTRIAL canteen composed of?

10 An, INDUSTRIAL canteen exists in its utilitarian functioning, which is plainly to feed the employees in an INDUSTRIAL unit. Its functioning is a service-oriented facility. The core activity in the INDUSTRIAL canteen is the cooking of the items of food in the kitchen and serving them fresh and not to the consumers in the dining hall or its service area. The preparation of food production, the actual food production and the food service to the consumers are the central activities to be performed in an INDUSTRIAL canteen . In addition to these core activities, what goes before the pre-production and production stages and what follows after the food is served are also part and parcel of the schedule of the functioning of an INDUSTRIAL canteen .