Post Discharge Calls Script

Tool 5: How To Conduct a Postdischarge Followup Phone Call

When you plan your calls for the day, note that calls will vary in length, from approximately 20 to 60 minutes. The type of patient population you target can affect the length of calls. Patients taking more medicines will require longer calls. Start your calls 48 hours after discharge. If the patient has delegated the phone call to his or her

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