Search results with tag "The business analyst s handbook"

The Business Analyst's Handbook

John Welch for drawing my attention to the existing gap between ITIL and the BA role. John is the visionary who, early on, saw the importance of making the ITIL-BA link and who worked tirelessly to ensure it was addressed. Beth Brook (OPSI) for her help in expediting the applications to license the ITIL material in this book.

  Business, Handbook, Analyst, Itil, The business analyst s handbook