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Communicating to Improve Quality - Agency for Healthcare ...
www.ahrq.govThe Communicating to Improve Quality strategy is designed to be adaptable to each hospital’s environment and culture. As such, this guidance provides cho ices and questions for hospital leaders on how to implement this strategy. It may be helpful to implement this strategy initially on a small scale ( e.g., on a single unit).
Change Management Best Practices Guide
www.usaid.govKotter notes that the change process is comprised of a series of steps and requires considerable time to produce a satisfying result.3 Ultimately, successful change management involves getting people to commit to or own a change. Abundant research and data are available on how to implement long-lasting change. Appendix A in