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CONSUMER PROTECTION – LAW AND PRACTISE Section II
iritm.indianrailways.gov.in• speedy and simple redressal of consumer disputes. Appeal • Nature and Scope of Remedies • Offences and Penalty Every individual is a consumer, regardless of occupation, age, gender, community, cast, creed, religion or race. Consumer rights and welfare are an integral part of the life of an individual and we all have