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Search results with tag "Treating customers fairly guide to management"
Treating customers fairly - guide to management …
www.fca.org.ukpractice; and • illustrations that we have devised to help firms understand the use of MI in the context of the Treating Customers Fairly (TCF) initiative. The guide is not intended to be prescriptive but is designed to be a helpful tool for firms. It does not add any new regulatory responsibilities, but summarises relevant