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ISO 9001:2000 - A Process Interaction Matrix - A …

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Page 1 ISO 9001:2000 - A Process Interaction Matrix - A Case Study By Mark Kaganov Abstract This article presents a case study of development and implementation of a process

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ISO 9001:2000 - A Process Interaction Matrix - A, ISO 9001:2000 - A Process Interaction Matrix - A Case, A process