Search results with tag "Itil it infrastructure library"

ITIL IT Infrastructure Library - ITSM Academy

Important ITIL Terms Service A means of delivering value to customers by facilitating outcomes Service Management Specialized organizational capabilities for providing value to customers through services Assets Any capability or resource Capabilities Ability to carry out activities (e.g., coordinating, controlling and deploying resources)

  Services, Infrastructures, Management, Library, Itil, Management service, Itil it infrastructure library