Example: tourism industry
Search results with tag "Customer relationship management and"
CUSTOMER RELATIONSHIP MANAGEMENT AND …
www.ijbssnet.comcustomers perfect products and service, and aiims to make the whole staff in the enterprise able to conduct customer-based team work. International Journal of Business and Social Science Vol. 3 No. 3; February 2012 284 To Clay and Maite (1999: 6), customer relationship management is a concept that aims at making long-term ...