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Alcatel-Lucent OmniTouch Contact Center Standard Edition
www.merittelekom.com2 l Alcatel-Lucent OmniTouch Contact Center Standard Edition Strategic solutions for enterprises Contact centers are a critical component of your organization's interaction with …
OmniPCX Enterprise Communication Server
al-enterprise.comCustomer welcome and contact center • Alcatel-Lucent OmniTouch Contact Center Standard Edition: ¬ Built-in OmniPCX Enterprise call distribution ¬ Distributed distribution over ABC network ¬ Agent context menus: ALE Enterprise and Essential DeskPhones, 8008, 8018, 8019s DeskPhone, 8028s, 8029s, 8068s, 8078s Premium DeskPhones, IP